Important: This is a non-prorated subscription. We do this to keep the billing cycle aligned with your organization’s usage limits, since entry and entity counts reset on the 1st of each month.
Usage limits and entries
An entry is counted only when a document successfully completes extraction for the first time.
Re‑extracting the same document does not count as a new entry.
Documents in Pending, Error, or Limit Reached status do not count as entries.
When you hit your monthly limit
New uploads may be held with a status like Limit Reached and won’t proceed to extraction.
You can continue reviewing and working on already extracted documents.
Limits reset on the 1st of each month, or you can upgrade to resume immediately.
To resume processing now: go to Billing → Manage Subscription and upgrade your plan.
Step 1: Go to the Billing Section
You can access your billing information in two ways:
From the Summary tab:
Click Overview, then go to Billing.
OR
From the Settings tab:
Click Billing directly.
Then, click the Manage Subscription button.
Step 2: Manage Your Subscription
In the Manage Subscription view, you can:
Update your payment method
Edit billing information
View invoice history
Download your subscription invoice
In the Invoice History section, select your relevant invoice and click Download Invoice to save a PDF copy.
Change your subscription plan
Note:
If you're upgrading, the change takes effect immediately, and will just pay the price difference between plans for that month.
If you're downgrading, the change will apply starting on your next billing cycle.
Cancel your subscription
Your subscription will remain active until the end of the current billing period.
It will not automatically renew, and access will end after the period expires.
You can revoke the cancellation anytime by clicking "Don't cancel subscription."
